Store Policy
Welcome to our store! We aim to provide a smooth, transparent, and enjoyable shopping experience for every customer. Please read the policies below to learn more about how orders, payments, delivery and returns are handled.
If you have any questions, feel free to contact us at your@email.com.
Shipping
We ship orders worldwide. Processing time is usually X–X business days, after which the package is dispatched.
Estimated delivery:
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Domestic shipping: X–X business days
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International shipping: X–X business days
Shipping cost is calculated at checkout and depends on destination and package weight.
Free shipping for orders from X€ / $X and above (optional).
You will receive a tracking number once your order has been shipped.
Returns & Exchanges
If your order did not meet expectations, you may request a return within X days of delivery.
Return conditions:
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Item must be unused, in original packaging, and free of damage.
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Proof of purchase is required.
Refunds are issued to the original payment method once the return is approved.
Return shipping costs are covered by the buyer / covered by the store — choose the appropriate option.
Non-returnable items: digital files, personalized items, and products marked as "final sale".
If you need help with a return request, please email us at your@email.com.
Payment Methods
Payments are processed securely through Wix Payments.
Available payment methods include:
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Credit & debit cards (Visa / Mastercard / American Express)
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Apple Pay
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Google Pay
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Other options provided by Wix Payments depending on your region
Additional payment options (if applicable): PayPal / Bank Transfer / Cash On Delivery